How to Cancel Amazon Music Subscription?

author profile By Rachel Myrick
Updated on: April 28, 2024

Get the scoop on how to unsubscribe from Amazon Music, regardless of how you subscribed! Whether you signed up through Amazon, iTunes, or another third party, we've got you covered with detailed instructions. Plus, we'll address common issues and offer solutions to help make the cancellation process hassle-free. Don't let confusion or frustration keep you from saying goodbye to Amazon Music – read on for easy-to-follow steps and helpful tips.

unsubscribe from amazon music

Method 1: Cancel Amazon Music Unlimited through Amazon

Canceling your Amazon Music Unlimited subscription is simple if you signed up through Amazon. Follow these easy steps to cancel anytime.

Step 1: Go to Your Amazon Music Settings.

Step 2: Go to the Amazon Music Unlimited section.

Step 3: Select the Cancel option in your Subscription Renewal details.

Step 4: Confirm the cancellation.

Method 2: Cancel Amazon Music Unlimited from Apple

If you subscribed to Amazon Music Unlimited through iTunes, you can cancel your subscription from Apple on your Windows PC, Mac or iPhone/iPad.

1. Cancel your subscription on your Windows PC

Step 1: Open iTunes on your PC.

Step 2: Choose Account from the menu bar at the top of the iTunes window and then choose View My Account.

Step 3: Scroll to the Settings section and click Manage next to Subscriptions.

cancel amazon music on windows pc

Step 4: Find the subscription that you want to cancel, then click Edit.

Step 5: Click Cancel Subscription.

* If there is no Cancel or Cancel Subscription button, the subscription is already canceled.

2. Cancel your subscription on your Mac

Step 1: Open the App Store app on your Mac.

Step 2: Click your name. If you can’t find your name, click Sign In.

Step 3: Click Account Settings.

Step 4: Scroll to Subscription and then click Manage.

cancel amazon music on mac

Step 5: Click Edit next to the subscription.

Step 6: Click Cancel Subscription.

* If there is no Cancel or Cancel Subscription button, the subscription is already canceled.

3. Cancel your subscription on your iPhone or iPad

Step 1: Open the Settings app.

Step 2: Tap your name.

Step 3: Tap subscription.

cancel amazon music on mobile devices

Step 4: Tap the subscription.

Step 5: Scroll down and tap Cancel Subscription.

* If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

Method 3: Cancel Amazon Music Unlimited via a Third Party

If you signed up through a third party like Apple, Google, or your mobile service provider, you may have to reach out to them to cancel or get a refund according to their policies.

Frequently Asked Trouble-Shooting Cases When Canceling Amazon Music Unlimited

Q1: I'm trying to cancel my subscription but Amazon won't let me. When I click the button to cancel the subscription, they only give me the option to change my individual plan for a family plan, which I don't want. Does anyone know what I can do? Thank you.

A1: If you are having trouble cancelling your Amazon Music Unlimited subscription, there are a few things you can try:

1) Make sure that you're using the right Amazon account before canceling your subscription. It's easy to accidentally have more than one account. Don't cancel the wrong one by mistake.

2) Try to cancel the subscription on another device or web browser. This can sometimes help you solve technical bugs.

3) Contact Amazon customer support for assistance. They are ready to help you with cancellation or troubleshooting any issues you may be experiencing.

Just head to the "Help & Customer Service" section on Amazon's website, select the "Contact Customer Service" option, and choose the contact method that works best for you - whether that's via phone, chat, or something else. It's easy and hassle-free!

Q2: Amazon will NOT let me cancel my music subscription. I get all the way to the end and the "Confirm Cancellation" button does not work. Not feeling super inclined to stay, when I have no functional way to cancel. I've tried on both desktop and my phone.

A2: Go to and tell it that you want to "cancel music unlimited", it’ll take you through the steps and the button may magically work.

Q3: How can I play my previous Amazon Music downloads after canceling subscription?

A3: Once you’ve canceled your subscription, you can continue to access Amazon Music Unlimited until the end date. After this date, any Amazon Music Unlimited titles you've added to Library will be grayed out, with playback options removed. If you want to keep your Amazon Music downloads after canceling your subscription, you’ll need to turn to a third-party tool before your subscription expires. Here are the detailed steps:

Step 1 Download, install and launch BotoNote iMazone Music Converter.

BotoNote iMazone Music Converter is a safe & clean tool that helps convert Amazon Music to MP3, AAC, WAV, FLAC, AIFF, or ALAC format, preserving the original audio quality.

Step 2 Choose the conversion mode that best suits your needs: Amazon Record or WebPlayer Download Mode.


Step 3 If you select Amazon Music Webplayer mode, click the Sign In button and log in with your Amazon Music account according to the guideline.

Log In to Amazon Music

Step 4 Tap the Settings button to customize the output format(MP3/AAC/ALAC/WAV/FLAC/AIFF), bit rate(up to 320kbps), and sample rate(44.1kHz/48kHz/96kHz/192kHz). Also, you can customize the location where the downloaded songs are stored.

Step 5 Now you can open a playlist or album you want to download, add songs to download by clicking the Add button, and then click the Convert button.

add to list

If you want to download multiple playlists at once, click the Add more button and open another playlist to select the songs you want to download, and repeat the step of choosing songs. Then click the Convert button to start converting the songs you've chosen.

add songs to convert

Step 6 Once the conversion is completed, you can check the downloaded songs by tapping the Converted icon in the right of the interface.

check the well-downloaded amazon music

Now that the Amazon Music have been downloaded as MP3/AAC/WAV/FLAC/AIFF/ALAC files on your computer, you can keep them playable even if you've canceled the subscription.


With the help of this article, you now have the necessary knowledge to cancel your Amazon Music Unlimited subscription. We hope that by now, you have a clear idea of the different methods on how to do it. We encourage you to take the time to read each step carefully and thoroughly before taking action.

Remember that depending on the way you signed up for Amazon Music, there are different processes you may need to follow in order to cancel your membership. If at any point during this process a question arises or additional help is needed, go through our Frequently Asked Trouble-Shooting Cases and hopefully they can provide a unified solution.

Now it’s time for you to apply the knowledge acquired from this article into practice and try out these solutions to cancel Amazon Music Unlimited as soon as possible.

* BotoNote is a useful tool that you may turn to if you need to convert Amazon Music to MP3, download Amazon Music playlists to your PC/Mac, keep Amazon Music forever, transfer Amazon Music to a USB, etc. Just remember to use it BEFORE YOUR SUBSCRIPTION EXPIRES, as BotoNote requires an active Amazon Music subscription while running it.

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